Shipping Policy

Shipping Policy - 

Thank you for shopping with us! Below you’ll find everything you need to know about how we handle shipping, delivery times, and related questions.

 

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1. Order Processing

 

- All orders are processed within 1–3 business days (excluding weekends and holidays).

- Orders placed after [cut-off time, e.g. 2:00 PM] will be processed the next business day.

- You will receive a confirmation email once your order has been shipped.

 

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2. Shipping Rates & Delivery Estimates

 

Shipping charges are calculated at checkout based on your location and selected shipping method.

 

Estimated delivery times:

 

- Standard Shipping: 3–7 business days

- Express Shipping: 1–3 business days

- International Shipping: 7–14 business days

 

Please note: delivery times are estimates and may vary due to carrier delays or customs processing.

 

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3. Shipping Locations

 

We currently ship to:

 

- United Kingdom

- [Add other countries or regions you serve]

 

If your country is not listed, please contact us at [your email address] before placing an order.

 

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4. Tracking Your Order

 

Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your delivery status.

 

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5. Delays & Issues

 

While we do our best to ensure timely delivery, delays may occur due to:

 

- High demand periods

- Postal service disruptions

- Customs clearance (for international orders)

 

We are not responsible for delays caused by carriers, but we will assist you in resolving any issues.

 

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6. Incorrect Addresses

 

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

 

If you notice an error, contact us immediately at [your email address].

 

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7. Lost or Damaged Packages

 

If your package is lost or arrives damaged:

 

- Contact us within 7 days of delivery

- Provide your order number and photos (if applicable)

 

We will work with the shipping carrier to resolve the issue as quickly as possible.

 

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8. Customs, Duties & Taxes (International Orders)

 

International shipments may be subject to customs fees, duties, or taxes. These charges are the responsibility of the customer and are not included in the shipping cost.

 

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9. Contact Us

 

If you have any questions about shipping, please contact us at:

Email: art.rjreid@gmail.com

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This shipping policy is subject to change without notice.